Monday, October 22, 2012

A Domain by Any Other Name

Is still just a domain. Back in April I wrote in this post about the poor unfortunate soul who invested a huge amount of money in what amounted to an exact match domain (EMD). It didn't work out all that well for him and now, with Google's new algorithm update that affects EMDs, it's even more unlikely that it will work for anyone else.

According to this article on the SEOMoz blog, early data indicates many sites that had exact match domains (domains that match exactly the desired keyword, e.g., teethwhitening.com) took a significant fall in search engine results with the update. My take on it is that the sites that did drop probably were not that strong in other ways, so when they lost the advantage of having an exact match domain, they took a tumble.

The moral of the story is that having a strong site that is properly optimized with informative content will carry you a lot further than any particular domain name (you can learn more about how we handle SEO here). So ignore all those resellers hawking the dream domain, or even those registrars trying to push the dot whatever on you as they're barely a step above the former. Build your site with quality content, optimize it and keep it fresh. Then no matter what your domain is, the business you get will still smell as sweet.

Saturday, October 13, 2012

Google+ Local Update

This is both an update to my latest post on local search and a post about an update to Google+ Local so that we're all, well, up-to-date.

As promised when Google rolled out Google+ Local in uncharacteristically clumsy fashion back in March, there is now at least some integration available for those small business early-adopters who opened up a Google+ Business page for a local business or place and then found themselves blindsided and befuddled when  their Google Places page suddenly became a Google+ Local page. The result was that they now had two Google+ business pages: one with full functionality but couldn't be found that easily in local search and another that was basically a Places page skinned to look like a Google+ page, but with very limited functionality.

But the sun does rise, the cloud cover breaks, and now you can merge the two. What these means for you  is that you now have the best of both worlds -- a page that customers can find easily on the map and where they can post reviews plua a true social media page for you where you can post regularly, gain followers, create circles and so on. To merge the two, just follow these simple steps:


  • When you visit your Google+ Business page you'll see a radial that says Verify Now in the right column. Click on it and follow the instructions
  • You will, unfortunately, have to go through the postcard verification process again
  • Once that's completed, Google will merge the local data from Places with your Google+ Business listing.
If you've claimed and populated your Google Places (+ Local) page but have not created a Google+ Business page, I recommend you do so to get more utility to connect and sell along with a better experience for the user. Then you can go ahead and merge the two but make sure you open your Google+ Business page as a local business or place.

If you haven't yet claimed your Places listing (see my last post) then it appears you'll still have to go through the Places interface, but hey, Rome wasn't built in a day.

Friday, October 5, 2012

Local Search: Location, Location, Location

It's not just about real estate anymore (then again, even real estate is not just about real estate anymore but more on that in a future post.) If you're a business that trades in a defined local market area, your location is becoming the critical factor in customers finding you in the search engines, particularly Google, who over the last several years has been elevating local results displayed on the map.

And now, with Google+ Local (formerly Places) that emphasis is even greater. If those reasons aren't enough, more than half of Americans now own smartphones (a percentage that's expected to grow rapidly) and some projections say that in a couple of years nearly 75% of all searches will be conducted on smartphones. Local search results dominate the returns on these devices.

Now that I have your attention (or have at least inundated you into submission with facts) here are a few simple things you can do to improve your performance in local search:
  • Claim your Google Places/Google+ Local listing here if you haven't already done so. Don't let the changing terminology confuse you, everything you will see still says Places when you work with your listing, even though Google has "transitioned" these listings to Google+ Local. It's free, but you'll have to open up a free Google account if you don't already have one. Google will also take you through some steps to verify that you're the business owner. 
  • Whether you're just claiming your listing or are updating an existing one, fill out the listing as completely as possible, even though some fields, such as the additional information fields, for now don't appear on the Google+ Local listing. 
  • Choose the categories that most closely relate to your business. Although you can enter a custom category, you're better off going with the existing Google categories. 
  • When describing your business, use the words that you want your business to be found for, the words that people search on. And that's not to be confused with your business name. It's what you do, not who you are that counts here. 
  • Upload several photos if you have them and also video if you have any into those sections. Get your customers to review you on Google+ Local, ideally they should be positive ones. 
  • Update your listing from time to time; adding new photos is a great way to do this. There's also a "share an update box" you can use but currently that does not appear on the Google+ Local page either. 
  • On your website, it's best to have your address and phone number in text on your home page. Having variations of the city you're in combined with your keyword variations won't necessarily get you there. 
Or you can have us do it. We'll set up and optimize your Google+ Local/Places page for just $149 or we can optimize for local search both your Google+ Local/Places page and your website for just $399. Click here to learn more about our local marketing special.